Will Carpet cleaning remove bacteria and allergens from my carpet?
Our carpet cleaning machines are complete with Sani filter antimicrobial technology, which will remove 99.9% of allergens, microscopic insects, bacterium and viruses. Our carpet shampoo also kills 99% of bacteria.
How long will my carpet take to dry after Carpet cleaning?
- The carpet remains only slightly damp and takes approximately 2-6 hours to dry thoroughly.
- Wool based carpet will take longer to dry than most synthetic based carpets. Some carpet blends will dry much faster than others.
We recommend having good ventilation or a fan running to speed up the drying process.
My carpet looks clean, but the last time I got it cleaned was a few years ago, I also notice my family get sick often. Could carpet cleaning help?
We recommend yearly carpet cleaning, for the removal of engrained bacteria, viruses and allergens stuck within carpet fibres. Every time the carpet is walked across, all the bacterium and microscopic organisms become airborne, effecting respiratory health and general immunity and well being. Our carpet and upholstery cleaning services remove 99% of all germs with antimicrobial technology within our cleaning machinery, as well as use of our products that also contain disinfectant agent.
Are the products you use safe for my pets and kids?
We proudly use products powered by active oxygen rather than chemicals. Meaning our products are environmentally friendly, as well as safe for children and animals
Can you clean beneath and around furniture?
Our cleaners are happy to shuffle and move most furniture, as needed to clean beneath/behind furniture items, as they carpet clean. At no extra charge. However extremely heavy items our cleaners will not be able to shift without assistance.
Are you able to remove stains from my carpet and upholstery?
We always strive to effectively use our machinery and our incredible stain removal products, to provide awesome stain removal results. We have had great success removing and lightening many types of spots and stains.
However, it is hardest to remove red, orange and yellow stains. As well as stains older than a few months old and stuck on stains, (for example; nail polish, motor oil grease or children’s slime putty).
Depending on what the stain is from, what has been used on the stain previously, how long it has been there for and what colour the stain is, we may not be able to guarantee its full removal, as these things will all determine how the stains lighten or remove.
Is it okay to walk on the carpet when it is damp after cleaning?
It is ideal not to walk over carpet as you normally would, during the drying process, if you can avoid it. However you can walk on the carpet, ensuring shoes or feet aren’t grubby.
How can I pay on the day?
Our cleaners require payment or proof of payment on completion of cleaning. We accept cash payments, internet banking transfers and cheque payments if need be.